"Access to Justice for Consumers in Turkey: The Need for Enhancing Consumer Dispute Resolution Through Online Dispute Resolution" (2022) 26(1) Ankara Hacı Bayram Veli Üniversitesi Hukuk Fakültesi Dergisi, 225-260.

https://serkankayalegal.com/yayinlar/access-to-justice-for-consumers-in-turkey-the-need-for-enhancing-consumer-dispute-resolution-through-online-di/